Ur property respects your privacy rights

ur property and Aquadance Pty Limited respects your privacy and whenever we collect, handle, store, use or disclose personal information that you provide to us in we seek to comply with the National Privacy Principles contained in the Privacy Act 1988 (Cth).

What is personal information?

Personal information is defined as any information (whether fact, opinion or evaluative material) about you as an individual, from which your identity is apparent or can reasonably be ascertained.

This statement sets out:

• our policies on the management of personal information
• the purposes for which we collect, use and disclose that information.

Who is ur property

In this statement, ur property refers to Aquadance Pty Limited (ACN 136 049 600) (‘Aquadance’).

Why does ur property collect personal information?

We may collect your personal information about you for a number of purposes related to the sale, purchase of residential and commercial property and the management of rental property in New South Wales. We may also collect personal information about you for the purpose of delivering and improving any of the services that ur property and Aquadance provides.

How ur property collects personal information?

Whilst we aim to collect information where possible directly from you, we may however, collect information about you from other persons, including:

• Estate agents who have engaged us to manage property;
• Mercantile agents, tenancy databases, courts and tenancy tribunals and rental bond authorities or insurers (only in the case of a tenant)
• Your registration as a user of this website
• If you send ur property an e-mail
• If you post any messages to our message board; or
• If you give us personal information when using any part of our web site

Why should you provide ur property with your personal information?

Providing ur property with your personal information we request enables us to ensure that the best services are offered to you.

Does ur property disclose personal information to anyone else?

ur property will not disclose information to external organisations unless required by law or for the purposes set out in this privacy statement. When you engage ur property to sell, purchase or manage a residential or commercial property on your behalf, or apply for a tenancy, we may seek your consent to the use or disclosure of your personal information about you for particular purposes. Where your personal information is disclosed to any third party such as our contractors, ur property will do all things reasonable to ensure that your personal information is only used for authorised purposes.

Direct marketing

ur property may use your personal information to inform you about our services and products or promotions that may be of interest to you. Ur property will give you the opportunity to express a wish not to receive these direct marketing communications. You must inform ur property at any time if you do not wish to receive direct marketing communications by contacting us by the means below following which ur property will remove your details from our direct marketing database.

You acknowledge, however, that where the law requires ur property to provide you with information about our products or services, ur property will provide that information to you even if you have elected not to receive information about those products or services generally.

Security of personal information

ur property endeavours to ensure that your personal information is secure. All reasonable precautions are taken to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Some of the ways your personal information is protected by ur property include:

• Premises security, internal and external;
• Allowing access to your personal information to only those staff who need it to perform their day to day functions;
• Maintaining technology products to prevent unauthorised computer access or damage to electronically stored information, such as requiring identifiers and passwords, firewalls and anti-virus software; and
• Installing and maintaining physical security over paper records.

Inaccurate information

ur property relies on the accuracy of the personal information you provide to us in conducting our business. ur property aims to ensure that the personal information we hold is accurate, complete and up-to-date whenever we collect or use it. This means that from time to time, we will ask you to tell us if there are any changes to your personal information. If any of the information we are holding is inaccurate, incomplete or out of date, we will take reasonable steps to correct any inaccuracy.

Accessing your personal information

You may access personal information that we have collected about you, by contacting us as set out below. If any of the information we hold is inaccurate, we will correct it at no cost, unless ur property incurs costs in accessing or correcting such information.

Website usage

When you visit ur property’s website, our server may log the following information provided by your browser:

• the type of browser and operating system you are using
• the previous site that you visited
• your server's IP address (a number which is unique to the machine through which you are connected to the Internet - usually one of your service provider's machines)
• the date and time of your visit
• the address of the pages accessed
• the documents downloaded.

We only use the information logged by our server for the purpose of statistical usage analysis or systems administration.

Cookies

ur property may use a feature of your internet browser called a 'cookie' to assign a user ID. Cookies identify your computer to our servers when you visit our site. ur property only uses cookies to store the sites or databases that a user has selected. Cookies are not used for any other purpose. You do not need to have configured your browser to enable the accepting or sending of cookies in order to use this site.

Search terms

Search terms that you enter when searching our publications database engine are collected, but are not associated with any other information that we collect. ur property uses search terms to ascertain what people are looking for at our site, in order to improve the services that we provide.

Email

ur property takes steps to ensure that personal information contained in emails sent to ur property remain confidential. ur property does however monitor the content of e-mails for maintenance and fault detection purposes and for legal compliance purposes.

ur property may use your e-mail address for the purpose for which you provided it. We may also use your e-mail address to respond to feedback given about this site, and to confirm receipt of e-mails should we need to contact you for any reason. ur property may send you emails, providing general information about products or services that are available from either ur property or other persons, to provide any information you request. ur property will however give you the opportunity to choose not to receive emails in this regard.

Links

This website contains links to other sites which are owned or operated by third parties independent of ur property. You acknowledge that ur property is not responsible for informing you about the security and privacy practices of third party websites. The operators of these third party websites are responsible for informing you about their privacy practices and the content of any sites linked to our site.

Concerns

If you believe that the privacy of your personal information has been compromised by us, please let us know. You can make a complaint by contacting us as set out below.

Contacts

If you have any questions about this privacy statement, this website or your dealings with this site, you should contact Stavi Antoniou. Alternatively, should you require additional information on privacy in Australia, visit the office of the Privacy Commissioner online: http://www.privacy.org.au.

Telephone: 02 9802 2884
Facsimile: 02 8079 0602
Email: stavi@urproperty.com.au
In person: Level 14, 20 Berry Street, North Sydney

www.urproperty.com.au
Address 598Victoria Road Ryde NSW 2112
Director and Licensed Estate Agent: Stavi Antoniou
Licence No: 1020773

Aquadance Pty Limited ACN 136 049 600
Licence No.1563730